Last Updated: 2nd March 2026
Townsend Rose Productions Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (https://townsendroseproductions.co.uk/), contact us, or engage with our theatrical productions.
1. Who We Are
Townsend Rose Productions Limited is a private limited company registered in England and Wales.
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Company Number: 10307097
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Registered Office: 7 Townsend Avenue, London, N14 7HH
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Data Controller: Francesca Rose
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Contact Email: hello@townsendroseproductions.co.uk
2. Information We Collect
We may collect and process the following data about you:
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Identity & Contact Data: Name, email address, and phone number when you fill out our contact form or subscribe to updates.
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Professional Data: If you are a freelancer (actor, director, composer, etc.), we may collect your CV, headshots, and performance history.
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Technical Data: Your IP address, browser type, and how you interact with our website (collected via cookies).
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Marketing Data: Your preferences in receiving updates about our plays (e.g., Learning) or future projects.
3. How We Use Your Information
We use your data for the following lawful purposes:
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To Respond to Inquiries: Processing messages sent via our contact form.
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Contractual Necessity: To manage relationships with freelance actors, crew, and artistic contributors.
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Legitimate Interests: To promote our theatrical productions, share news about upcoming runs, and improve our website performance.
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Legal Compliance: To maintain records required by UK law (e.g., for tax or insurance purposes).
4. Cookies
Our website uses cookies to distinguish you from other users and improve your experience. You can set your browser to refuse all or some cookies, but please note that some parts of the site may then become inaccessible or not function properly.
5. Sharing Your Data
We do not sell your personal data. We may share your information with:
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Service Providers: Such as website hosting (e.g., WordPress providers) and email marketing platforms.
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Theatrical Venues: Only when necessary for production logistics (e.g., Artsdepot or Upstairs at the Gatehouse).
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Legal Authorities: If required by law to comply with a legal obligation.
6. International Transfers
We primarily store data within the UK. If we use third-party services (like Google Workspace or Mailchimp) that transfer data outside the UK/EEA, we ensure they provide an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
8. Your Rights
Under the UK GDPR, you have the following rights:
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Access: Request a copy of the data we hold about you.
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Correction: Ask us to fix inaccurate information.
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Erasure: Ask us to delete your data (“the right to be forgotten”).
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Objection: Object to our processing of your data for marketing purposes.
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Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
To exercise these rights, please email us at hello@townsendroseproductions.co.uk.
9. Third-Party Links
Our website may include links to third-party sites (e.g., Bandcamp for music or theatre booking sites). Clicking those links may allow third parties to collect data about you. We do not control these websites and are not responsible for their privacy statements.
10. How to Complain
If you have concerns, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).